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    Plumber or Drain Specialist: Making the Right Call for Your Drainage Problems

    25th December 2023

    Sooner or later, drain problems come for us all, but when they do, who are you going to call for your drain repairs? Should you start searching for ‘drain repairs near me’ or call a drainage specialist? Thankfully, there’s a pretty easy way to distinguish between two different sets of problems, so you can decide who to call.

    We’re going to take a look at spotting some of the most common drain problems, when you should call a plumber, when you should consult a drain specialist, cost considerations and how to make your final decision.

    Identifying Common Drain Problems

    Some of the most common drainage issues you might encounter as a homeowner will include things such as blockages in your toilet, slow drainage from your sinks, bubbling in your drains, unpleasant smells from your drainage system, leaking pipework and discoloured water coming from your taps.

    These could be caused by localised issues in your pipework, such as fatty buildups in the U-bend on your kitchen sink, or they could be related to drain blockages further along the system where the water leaves your home. Localised issues can be relatively simple to fix, but if these attempts don’t solve the problem, then the issue is more severe.

    All will require some form of drain repairs, but who do you call?

    When to Call a Plumber?

    A drainage plumber should usually be your go-to for any drain repairs inside your home or concerning water entering your home. For example:

    • A leaky or broken internal pipe
    • Repairs to your shower, bath or sinks
    • Any issues with your toilet cistern
    • Leaky or faulty radiators
    • If discoloured water is coming out of your taps
    • Low water pressure

    Some issues, such as a slow draining bath, shower or sink, you may be able to fix yourself with the use of drain unblocking solutions or simple snaking tools, but speaking to a plumber is the sure-fire way to resolve these problems.

    When to Consult a Drain Specialist

    If the issue with your drains is an external one, and related to where your wastewater leaves your home, or if you need drain surveying or help with a septic tank, you’ll need to consult a drain repair specialist.

    A drainage specialist will be able to help with:

    A drain repair specialist will be able to step in and handle more severe drainage issues, as well as help with other waste systems such as septic tanks. They’ll be equipped to manage mainline blockages and help get everything flowing smoothly again.

    Cost Considerations

    Drain repair specialists can be more costly up-front than a plumber, however, if the plumber you hire can’t address the issue quickly or first-time round, you stand the risk of your drain repair bill becoming quite steep.

    A drainage specialist will have the kit and the know-how to fix your issue the first time around, whether it’s blockages or damaged pipes, and could save you money overall.

    Making the Decision

    Making your final decision comes down to whether or not you know where the issue is and what’s causing it.

    If, for example, you know for sure a slow draining shower is caused by hair buildup in the drain, then you can probably remove the blockage yourself using a simple snaking tool and perhaps fit a drain cover to prevent it happening again.

    Or, if you know you have a faulty toilet cistern or a leaky hot water pipe you can’t fix yourself, you should call a plumber.

    However, if you have a persistent blockage, wastewater backups, damaged pipes, or you need help with your septic tank or cesspit, you’ll need to contact a drain repair specialist. A drainage specialist is the ultimate solution for a range of issues, as they will have the most complete expertise and toolkit to handle a broad range of issues.

    If you’d like to consult the experts, we at Cotswold Drainage can help. We even offer a 24hr drainage enquiry system. You can reach us using our contact form, by calling us on 01386 882324 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it.


    Get in touch

    Contact our friendly and professional team via form, phone or email for any drainage issues you may have.

    From blocked drains to septic tank repairs and replacements, we're here to help. We have over 25 years of experience and offer 24/7 emergency callouts.


    The initial visit by Cotswold Drainage went perfectly and my problem methodically diagnosed by Adrian and drains cleared accordingly. Further work needs to be done to permanently rectify the issue at my property, this work being done shortly so will need to do another review when work completed in full.
    - Nick Hope
    Great service, fast response and resolution of drainage issues.
    - Andrea Carter
    Third time I have used this outfit. They turn up when they say they will, do the job and get you the report the next working day. Ask for Dave Streeter.
    - Mark F.
    Cotswold Drainage are a very professional and helpful company who give excellent service. They fitted and service our treatment unit, thank you.
    - andrew
    Having researched companies to install a sewage treatment plant for my house, I chose Cotswold Drainage. I have not been disappointed at any stage of the process. From the outset, communication has been exemplary, every person I met, in person or on the telephone, has been very polite, and took time to listen and answer our questions. The quality of the work done has been, to my untrained eye, of a very high standard. Disruption has been kept to a minimum and the area has been left very tidy, now waiting for grass seed to sprout! I had some further pipe work done separately from the septic tank installation, and again, it was a very straightforward process with minimal disruption. Well done Stuart and all at Cotswold Drainage. Many thanks.
    - David Sillince
    I am very pleased with the service provided by Cotswold drains . My problem was solved very quickly and expertly by Adrian . The problem was ROOTS ! They were in the main drain pipe underground. Located by means of a camera. I am in Cheltenham and will certainly recommend Cotswold drains to anyone with drain problems . Thank you Adrian
    - Mary Epke
    I think your technicians name was Luke. I hope I have remembered correctly. Excellent job, quietly spoken, polite and respectful. Clearly explained stuff and sorted the problem.
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