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Terms & Conditions

Work

The work will be carried out using normal 'rodding' and /or , 'jetting' / 'Rotaworm' Techniques. In the event that these methods do not remove the blockage with a reasonable period (1-2 hours), the owner or agent will be notified and advised of any suggested actions before further costs are incurred.

Damage

Cotswold Drainage Ltd. disclaims any liability from damage that may result or appear to result to the property from the proper use of normal clearance methods.

Also Cotswold Drainage Ltd. reserve the right to charge for any equipment trapped in collapsing defective pipes.

Warranty

All repair work carries 12 months warranty.

If a blockage re-occurs it is possibly caused by a fault in the drain. Re- clearance and CCTV survey are carried out at a reduced rate to identify the problem.

These warranties are not insurance backed and don't effect your statutory rights.

Complaints

We do record and welcome complaints, please send us an email or drop us a line by telephone on 01386 882324